Refund policy

Any purchase can be refunded within 30 days, by writing to uxkero@gmail.com from the account's email or by contacting Paddle, who processed the payment.

No reason is required, though hearing it helps improve the service.

Paddle issues the refund to the same payment method used for the purchase. It usually lands within a few business days; the exact timing depends on the bank.

When a purchase is refunded, any credits from that purchase that have not been used are removed from the account, and the subscription is cancelled.

If a request never completes, the credits come back to the account on their own, with nothing to claim. That is automatic and does not use up the guarantee.

If the service did not work as advertised, you get your money back even past the thirty days. Write in and say what happened.

A refund can be declined in cases of abuse: buying, consuming all the credits and asking for the money back, repeatedly, or using the service for something these terms do not allow.

That is the only exception, and it is explained by email.

A subscription can be cancelled at any time and is not charged again. Credits already in the account stay there until the end of the paid period.